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Get in touch.
Order help, bulk quotes, vendor questions: same form, same inbox.
REPLY WITHIN 4 BUSINESS HOURSFAQ
How fast can you produce my order?
Production varies by product. Most printed items take about 6 business days; booths and lit signs take 8 to 13 business days, all measured after artwork approval. Each product page shows its exact lead time. We do not promise same-day. We promise a real timeline you can plan around.
Do I need to talk to a sales rep to order?
No. Everything on the site configures and checks out without a phone call. The contact form on this page is for questions, not quotes.
Can I see real pricing before I configure?
Yes. The price on every product page updates the second you change an option. There is no "request a quote" wall. Bulk-tier orders use the form above and we reply within 4 business hours.
Where are templates?
On every product page, in the "Templates" tab. PSD and PDF formats, ready to drop your artwork into. Free. No login required.
What file formats do you accept for artwork?
PSD, AI, PDF, EPS, high-res PNG or JPG. Vector preferred. Embedded or outlined fonts. CMYK preferred but RGB is OK.
Do you ship internationally?
Phase 1 is US only. International routing is on the roadmap.
What's your return policy?
Custom-printed items are not returnable. If the defect is on our end (wrong color, misprint, damaged in transit), contact us within 30 days with photos and we'll make it right.
Can I see a proof before you print?
Yes. After you upload artwork, we generate a digital proof. We only start production after you approve it.
How do bulk discounts work?
Our pricing is flat. The first unit costs what the 500th unit costs. No automatic sliding tiers, which makes quoting trivial and you can build your own quote. For large or recurring runs, the bulk quote form is where we can sharpen pricing on the configurator with no rep call.
Can I get a customized product not in your catalog?
Sometimes. Use the form above with "What are you trying to ship to" filled in and we will tell you whether we can or can't source it.